BUSINESS POLICY OBJECTIVES
To provide high quality, client-focused construction consultancy services
To provide a service that properly addresses our Clients’ requirements in a professional and cost effective manner.
To provide a service based on experience, expertise and professionalism.
To provide a service that exceeds expectations, delivering a robust and effective service whilst constantly striving to bring innovation and added value.
To ensure that all appointments receive the highest quality service, irrespective of value.
To keep Clients and all members of the team informed at all times.
We strongly believe that we need to work with the Client as part of a team and our experience, gained from many successful schemes, reinforces that belief. To do that, we will provide a service based not just on traditional values but:
Keep our Clients fully informed at all times
Listen to our Clients and present information as and when they require
Be open and flexible in respect of fees
Initial advice is given freely without charge. This applies even if you decide not to use our services. We understand the need to control costs and are always willing to discuss fees. Fees will normally be related to the value and type of project and will, wherever possible, be agreed before commencing work. Fees will attract VAT at the appropriate rate.